As all of our products are made to order, please take into consideration our processing time to craft your candle(s) prior to shipping. Items are expected to ship anywhere between 5-15 days of payment. We work hard to fulfill orders as quickly as possible, in the order that they arrive! If your package is a gift for someone else and you would like to request us to prioritize your order, send us a message! =)
All orders come with a tracking number; once the package is in the hands of USPS, any losses are out of our control. Moreover, if your package is stolen from your home after delivery, we will not be liable. Priority packages are insured. If your item arrives damaged, we will be happy to replace your item! We do not accept cancellations on orders after 24-hours of placing the order.